![]() ![]() Click the button Connect and continue the settings of Step 3. If so, please go to > in the left menu to install the features. Please confirm whether your store is using the Premium/ O2O/ Enterprise plan. If you are using the Basic, Advanced, Premium, O2O, Enterprise, or Cross Border plan (as shown below).If you have this module, the feature will be directly enabled. Please check if your store has the Social Commerceplan. Under the Paid Subscription, there are Plans and Modules.In the upper right corner of the store backstage, go to > to view the store's plans and modules. Confirm the plan of your store and start using it Please follow the below instructions to complete the settings:ฤก. On the other hand, you can provide links that are commonly used in the persistent menu so that your customers may find the answers on their own without waiting for your reply. Once the welcome message is set, your customer will receive an auto-reply message during the first chat. ![]() If you want to provide instant replies for your customers when they contact you through Facebook Messenger, the integrated Facebook features - Welcome Message and Persistent Menu would definitely help!
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